Privacy Policy

Last Updated: October 6, 2020 07:51 PM

 PRIVACY NOTICE Gabay Guro App

PLDT-SMART Foundation (“PSF”) respects your fundamental right to privacy and we commit to take great care in safeguarding your personal data. As you use the Gabay Guro App (the “App”), and in compliance with the Data Privacy Act, we share with you the principles that govern how your data will be collected, processed, and shared.

Why we collect and process your personal data

To begin using the App, you will need to create an App account by entering your Name, Email Address, and Mobile Number; you will also be asked to nominate a password. Once you have registered, you have the option of linking your App account to your Facebook or Google account so that you can log-in to the Gabay Guro App using your Facebook or Google log-in details. Any personal data processing that may be done by Facebook or Google in connection to your registration will be governed by their respective Privacy Policies.

You also have the option to update your user profile on the App by entering additional personal data such as your Gender, Profile Photo, and your School affiliation. While not required, these additional personal data may enhance your experience in using the App.

Through new modes of teaching and the latest technology, the Gabay Guro App provides you with access to educational resources, learning portals, eLearning sessions, class management, messaging, and other tools. Once your account is created, you will have access to the following tools:

  1. The Workspace and Teacher Training will give you access to various e-learning content and courses of third-party content partners such as the Department of Education (DepEd Commons and LR Portal), Frontlearners, and Microsoft Learning. You will be asked to create separate accounts on the learning portals you choose to visit; your use of these portals will be governed by the content owners’ respective privacy policies. Your personal data will not be shared or disclosed between the PSF and any of our content partners.
  2. The Lesson Plan Maker enables you to plan your daily classroom activities; it serves as a digital guide to your learning goals for your class.
  3. The Community Forum will allow you to stay up-to-date on the latest events and other announcements from Gabay Guro and the PSF.
  4. The Chat feature allows you to communicate with other teachers registered on the App. To activate this feature, you will need to validate your ownership of your registered Mobile Number. A One-Time Pin (“OTP”) will be sent via SMS; you must enter the OTP in order to complete verification process. Note that only Smart, TNT, and Sun mobile numbers will be accepted. You are strongly discouraged from sharing personal data with other users via the Chat feature. All users shall be responsible for their own activities using this feature.
  5. If you have an existing PayMaya Philippines Inc. (“PayMaya”) account, you can choose to connect your PayMaya Wallet so that you may manage your PayMaya account using the Gabay Guro App. Your use of this feature shall be governed by the Terms and Conditions and Privacy Policy of PayMaya. The PSF will not be able to access any information related to your PayMaya account.
  6. You can earn Badges based on your activities on the Gabay Guro App. These badges are shown on your user profile. You can also earn points with every new badge earned.

Finally, we collect information about how you use the App (i.e., app-clicks, session statistics, and other similar application usage information) to understand how we may be able to continue improving your experience when using the App, analyze its performance, and design new features that benefit all users. This information will never be analyzed or profiled in such a way that identifies you as an individual.

Why your personal data is shared

We have engaged the services of Highly Succeed, Inc. for the development, operations, and maintenance of the App, ePLDT Inc. as our data center for the hosting of the App and all personal data processed in relation to it, as well as the services of Google Firebase to enable our application usage analytics. When these organizations process your personal data, they do so under the control of PSF. They are not authorized to process personal data for other purposes.

When your personal data is shared, we ensure that it is done on a confidential basis, through secure channels, and in compliance with applicable privacy laws and regulations. Only personnel with a need-to-know will have access to your personal data.

How your personal data is protected

The integrity, confidentiality, and security of your personal data is important to us. This is why we strictly enforce this Privacy Notice within the PSF and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your data is also protected from other natural and human dangers. This Privacy Notice, along with our security measures, are also enforced within organizations we have engaged as Personal Information Processors.

Your rights and choices

The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions under the law, you are entitled to request:

  1. Access to the personal data we process about you;
  2. Rectification of your personal data if it is found to be outdated, inaccurate, or incomplete;
  3. Erasure of your personal data in cases where it is no longer needed to achieve the legitimate purpose of its processing;
  4. Restriction of processing of your personal data in limited circumstances;
  5. Portability of your personal data so that you may receive a copy thereof or that we transmit the same to another company on your behalf.

Depending on the circumstances, such as when we process your personal data based on your consent, you may also have the right to object to the processing thereof. If you believe that your data privacy rights have been violated by the use of the Gabay Guro App, we encourage you to contact the PSF’s Data Privacy Officer to seek resolution of your complaint. You also have the right to go directly to the National Privacy Commission or to make a claim against the PSF before a competent court.


To exercise any of your rights, you may get in touch with our Data Privacy Officer through:

PLDT-SMART Foundation Data Privacy Office

6th Floor, Ramon Cojuangco Building, Makati Avenue, corner Ayala Avenue, Makati, 1200 Metro Manila

Contact Information
Email: GabayGuroDPO@pldt.com.ph

Telephone: (02) 8816 8258